Incidents & alerts
Understanding incidents
How incidents are detected and created.
Overview
An incident is created when a monitor detects a failure. Checkmate tracks incident start time, duration, and resolution to help you analyze downtime patterns.
When incidents are created
Incidents are created when:
- An HTTP monitor receives an unexpected status code
- A ping or port monitor fails to connect
- A monitor times out without response
- Infrastructure thresholds are exceeded
Incident states
- Active: The monitor is currently down
- Resolved: The monitor has recovered