Checkmate
Incidents & alerts

Resolving incidents

Manual vs automatic resolution.

Overview

Incidents can be resolved automatically when the monitor recovers, or manually if you want to mark an issue as fixed.

Automatic resolution

By default, incidents resolve automatically when the monitor returns to a healthy state. A recovery notification is sent to all configured channels.

Manual resolution

You can also manually resolve incidents:

  1. Navigate to Incidents in the sidebar
  2. Find the active incident
  3. Click Resolve
  4. Optionally add a resolution note

Manual resolution is useful when you know the underlying issue is fixed but the monitor hasn't run its next check yet.

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